Shipping & Live Arrival

Last updated: November 11, 2026

305 Aquatics ships live aquarium fish from our fish room in Miami, Florida, including medaka (Japanese rice fish) and bristlenose plecos.

Free shipping

Shipping is free on every order within the United States. There are no paid shipping rates at checkout.

We pack every order with care and ship promptly. Carrier transit time is not guaranteed and can vary with the carrier, the destination, and the weather.

When your package arrives

Please make sure someone can bring the package inside as soon as it is delivered. Open it right away and acclimate your fish slowly.

Open the box right away and check on your fish.
Acclimate them slowly to your water before adding them to the tank.
Keep the lights low for the first few hours so they can settle in.

Live Arrival Guarantee

We guarantee that live fish arrive alive. Live-arrival claims require a clear photo of the unopened bag within 2 hours of delivery. If a live fish arrives dead and you send that photo within 2 hours of delivery, we will refund or replace it.

This live-arrival guarantee applies to live fish. It does not apply to fish eggs. Hatch rates on eggs are not guaranteed, and we do not refund or replace an order based on hatch results.

If weather or carrier conditions would put live fish at risk, we may hold or reschedule a shipment and will text you to work out the next step, including a refund if you prefer not to wait.